Medicare: All Alabama beneficiary complaints about quality of care, and filing an appeal or complaint will be conducted by the Medicare QIO – Quality Improvement Organization Beneficiary and Family Centered Care (BFCC-QIO) contractor:
Rock Run Center, Suite 100
5700 Lombardo Center Dr.
Seven Hills, OH 44131
Toll-free Beneficiary Helpline: 1-844-430-9504
TTY Number: 1-855-843-4776