Skip the wait and schedule your ER Reservation in under 2 mins! Text ‘ER Now’ to (256) 663-4599 to begin!
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GetCareNow – Reserve Your ER Arrival Time

For life-threatening emergencies call 9-1-1

Let us know you’re coming. Select your emergency room arrival time and wait at home until your time to be seen.

At Riverview Medical Center, we strive to make it easier for you to handle life’s unexpected events. This service is just one more way that we are transforming the healthcare experience.

Emergency Medical Center

We Can Handle Everything From Sprained Ankles and Earaches to Life-Threatening Injuries

When you have a medical emergency, you count on the team at Riverview Regional Medical Center. We offer 24-hour emergency room services led by trained emergency medicine physicians who are supported by compassionate medical and professional staff.

Our emergency room is easy to access and features comfortable surroundings. We are backed by the full resources of an integrated health system offering the latest medical technology and diagnostic capabilities for adults and children.

For further information contact us at 256-543-5200.

About Our ER Wait Time

ER wait time is the average wait time for a patient to see a registered nurse during the triage (evaluation) process in our ER. After patients are triaged (evaluated), they are seen by qualified medical professionals in priority order, according to their medical condition and reason for visit. Times are approximate and provided for information purposes only.

Expert Emergency Care, 24/7

Every day, 24 hours a day, Riverview Regional Medical Center’s emergency room doctors, nurses and other health care staff are available to provide you and your loved ones with expert care. Our highly trained staff can provide care for everything from cuts and broken bones to life-threatening conditions such as heart attack or stroke. We provide efficient, prompt and compassionate care, and offer:

  • Multi-functional treatment rooms for patients with varied conditions.
  • A dynamic ER design focused on providing a better experience for patients and visitors.
  • Highly qualified, dedicated health care professionals who are committed to the highest standards of care.

A better experience for patients

When you come to the emergency room, you want immediate attention. We work hard to make sure every patient receives high-quality care in the most timely, comfortable and efficient manner. We believe our patients’ loved ones deserve the same attention to quality care, so we do our best to ensure they are well informed and as comfortable as possible. Riverview Regional Medical Center is dedicated to improving the emergency room experience.

Geriatric Emergency Department Accredited (GEDA)

At Riverview Regional Medical Center, seniors have earned a little extra consideration, and we are honored to care for the older adults of Etowah County.

Riverview Regional Medical Center earned the Geriatric Emergency Department Accreditation (GEDA) recognizing emergency departments that go above and beyond to provide excellent care for older adults. The GEDA program is the culmination of years of progress in emergency care of older adults. In 2014, four geriatric focused organizations developed and released geriatric ED guidelines. These guidelines recommended measures ranging from adding geriatric-friendly equipment to specialized staff to more routine screening for delirium, dementia, and fall risk, among other vulnerabilities.

The voluntary GEDA program provides specific criteria and goals for emergency clinicians and administrators to target. A Geriatric Accredited emergency department must incorporate selected best practices, as well as provide inter-disciplinary geriatric education, and have geriatric appropriate equipment and supplies available.

At the Riverview Regional Medical Center emergency department, we’ll see you quickly, and we take time to evaluate your condition and develop the best plan of care for you. With our geriatric trained Emergency Nurses, our collaborative ER team is trained to identify older adults that need extra support during and after their hospitalization.

In addition, we work closely with you to manage your long-term health and wellness. Our clinicians develop a discharge plan with you and your family to help you manage your future healthcare needs.

Our accredited senior Emergency Department features an atmosphere to enhance safety and comfort. During your stay, you can expect the following:

  • Educated Geriatric Emergency Nurses
  • Individualized geriatric assessment
  • Comprehensive medication review and medication education
  • Easy-to-read signs and clocks
  • Handrails
  • Skid- proof footwear & flooring
  • Large print signage and documents
  • Reading glasses & hearing devices
  • Warm blankets
  • Walkers